All posts in Copywriting

We freelancers are no different from other professionals. We live our lives by the clock. If a project takes too long in the client’s eyes, we probably won’t have that client for very long. Over the years, I’ve noticed something about the kinds of tasks I do as a freelance writer. Some of them take a lot more time than you’d think, and one of those tasks is editing.

Everyone seems to be under the impression that it’s easier to edit and shape someone else’s words than it is to write something new from scratch. Oh, if only that were so. The truth is, you have to ask whose words you’re editing. Were they written by someone who has experience as a writer, or are they the rambling thoughts of someone who is trying to get everything down as fast as possible?

I’m not at all opposed to people rambling. It’s quite awesome because it means the client cares enough to get involved in your process. But problems start to arise when the client expects you to shape and edit those ramblings in less time than it would take you to write a totally new piece.

Some editing is no different from writing.

When I’m working with my own words, I can generally edit them very very fast. There’s a simple reason for that. If my thoughts aren’t concise and clear, I don’t write them down. By the time they’ve made the page, they’ve already passed a number of my own personal tests.

It’s different with a client’s words. Not all clients have the ability to write clearly, and that’s a very good thing. If they could, there wouldn’t be a market for your skills. When editing your client’s words, you’re working with a lot of half thoughts, run-on sentences, and personal asides that can trash the flow of the piece.

Whenever I’m working with my clients’ words, I find myself spending a lot of time thinking up ways to bridge the gaps between sentences that don’t flow together. I’m deciphering half thoughts and paragraphs that don’t start out with a clear thesis statement. This is not the same as glancing over a bit of copy and finding a sentence that needs a comma. You’ve gotta think everything through.

Ironically, this process is actually a lot more time consuming than writing from a piece from scratch. That’s because you aren’t working with your own pieces of the puzzle. You’re trying to combine an incomplete thought with an aside, and that means you’ll need to make that thought complete before continuing on. At least when you start fresh, you get to design the pieces (your words, sentences, and paragraphs) so they fit together. Once you start, everything just snaps into place.

I usually spend at least the same amount of time editing a piece as I do writing it from scratch. You can love it or hate it, but that’s just the way the cookie crumbles. Do I charge the same price for editing as I do for writing? Yes. It’s my time, and it’s valuable.

To be a world class editor, you need to be world class writer. Good editors don’t function as the comma inspector. They help their clients rearrange the piece (i.e. the puzzle) so it flows better. Quality editors take the time to organize ideas so they are more clear to the reader. This is not something you could program a computer to do (yet). It requires true creativity and a willingness to experiment with several different solutions.

Setting Client Expectations.

So if a client approaches you and expects you to do a quick edit, remember this article. Chances are your edit will take about as much time as writing the piece from scratch. In other words, clients get no clear cost or time savings from doing the writing on their own. The exercise merely helps them organize their ideas so you don’t have to guess what they’re thinking.

I tell my clients that editing takes about the same amount of time as writing. I tell this to them upfront, so the assumption isn’t hanging in the air. If they understand, great. If not, there are many others who do.

Still wondering why other websites are getting traffic and yours isn’t? Online writing is an entirely different art form. When you’re writing for the web, you’re always catering to two different audiences. You need to have one eye focused on your readers and another locked onto the search engines. With these 5 online writing tips, you’ll be sure to please both.

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In an age when everyone’s talking about internet marketing, brochures and other direct mail advertising methods seem to be on the decline. But If you’re an astute businessperson, you won’t see this as the death of paper advertising. You’ll see it as an opportunity. Now that there’s less noise, more people might start paying attention to your brochure. Give these brochure copywriting tips a try, and you’re sure to make an impact.

It’s important to realize that brochures only differ from other marketing materials by way of format. You’re still crafting a sales message, and that means answering all of the key questions you need to answer within the limited space you have. I’m talking about questions like “what benefit does the product give you,” “why is the product better than some other product,” “how does the product work,” and “has this product helped others.”

Your Brochure’s Cover Does At Least 50% Of The Work

Everything hinges on your brochure’s cover. That’s the first thing people see, and if it doesn’t convince them to open up the brochure, then you’ve completely lost the battle. The cover is basically a headline with a picture, and both need to be as appealing to the reader as possible. The image should draw your reader to the headline, which will convince your reader to read the rest of the brochure.

The same rules that govern headlines apply when you’re using headlines in brochure writing. The goal, as always, is to combine an appeal to your readers’ self-interest with an appeal to their curiosity. When you hit both of those buttons at once, you’ll tap into the same emotions that keep people sitting in front of the T.V. for hours on end. Your brochure will be a “can’t miss” affair.

Here are some good examples of brochure headlines:

  • Learn How Other Casinos Are Making More Money Per Head
  • Look Inside To See How You Can Cut Your Corporate Transportation Costs
  • Eat Free With A Friend. Details Inside.

Whatever you do, don’t tell your readers everything up front. Make them guess. That’s what makes them want to keep reading in the first place. You’re smart. You watch the news. Why are you still watching the news? You’re watching the news because the weatherman told you a storm system is coming into town, and he’ll give you more details at the end of the hour. You don’t care about the story on breast cancer awareness month. You just want to learn more about that storm.

A Brochure Isn’t A Novel. Use Bullet Points And Small Paragraphs.

As soon as your reader opens your brochure, she should see a bunch of clearly defined bullet points that either describe what she can get from your product or how your product works (the same applies to services). The bullet points basically break up the text and create contrast on the page. They get read because they stand out.

You can use almost any formula you like as long as you keep switching things up. If you start with bullets, follow them with a bolded sub-headline. If you begin with a short intro paragraph, use bullets right after it, and then lead into another short paragraph or a sub-headline.

To Minimize The “Ransom Letter” Look, Hire A Designer After You’ve Written The Copy.

You want to achieve two goals when you design the graphics on your brochure. Your graphics should create contrast on the page, and they should give your reader the impression that your product or service has class. That’s why it’s important to integrate the copy with the graphics in an appealing way.

A lot of companies have the order mixed up. They begin with a design, and they force copy into it, leaving the reader with a brochure that looks like those old Web 1.0 sales letters -very very cheesy. You should start with the copy, and then have your graphic designer work the copy into the design. This creates a brochure that doesn’t look like an ordinary brochure. It’s a brochure with class.

Whatever you do, avoid using ALL CAPS, multicolored text, random paragraphs with blue or red text, and all of the other Web 1.0 sales letter cliches known to man. To use them is to look like a scam artist. People have gotten smart about this kind of thing.

And if you need help with the process, go right ahead and hire me. I’ve written tons of compelling brochures for my clients, and I can do the same for you. Just send me an email or comment on this post. You’ll hear from me within one day.

We’ve come a long way since the days of the long “toilet roll” sales letter. Not only are people tired of the long-winded approach, it’s gotten a bad reputation from all of the bogus products and services it’s associated with. People don’t want a bunch of text anymore. They want to see you actually speaking to them. They want to know that there’s a real person on the other side.

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Got a big announcement to make? A press release is the way to go. It isn’t easy to convince the media to talk about your new product or service, but if you do it right, you’ll get the gift of free advertising. Here’s what you need to know to make your press release stand out.

Always Give Your Press Release A Fresh And Interesting Angle

When it comes to PR, the angle is everything. Media professionals dig through more press releases than you’ll ever care to know about, and they’ve seen them all. Before you begin to consider writing a press release for your product or service, you need to know why you are more interesting than everyone else. Really, truly, what sets you apart? Think long and hard on this one.

Once you know your angle, try to spin it into a headline that inspires curiosity. I like to think of the weirdest thing I can say about the product or service I am promoting. Here are a few examples of products, services, and the headlines I created for them.

Product: A Facebook application that combines a gift card with a custom game.
Headline: Inside the gift card that makes you work for your reward.

Service: Office cleaning
Headline: Meet the people who aren’t afraid to clean the crumbs out of your keyboard.

Product: Casino monitoring video cameras and software
Headline: How this camera is revealing the secret habits of casino goers

The key is to present your audience with an audacious claim. In the first one, it’s the crazy notion of a gift card that makes you work. Who would buy such a thing? You don’t know, but you definitely want to keep on reading. And if you want to keep on reading, the copywriter just won.

Don’t Make The Media Edit Your Press Release

A press release should be written like a news article. It should have the exact same format, so whoever picks up on it doesn’t have to do that much editing to have a piece that’s ready for publication. That’s why it’s crucial to pay attention to the news article format. Here are a few things you should remember.

1.) Start with the location and time. Just like a newspaper, the location and time need to be in the first sentence.

2.) State every important fact in the first paragraph. Most people skim through the news, and the media knows this. That’s why you need to include the most important details in the first paragraph. If your reader wants to get the more juicy bits, she can keep reading through the rest of the article.

3.) Don’t shamelessly promote your product. Remain objective. This is the one that companies and individuals really struggle with. They’re stoked about their product (and they should be!), but that doesn’t give them the right to turn what should be an editorial into an advertorial. When you shamelessly promote your product, you’re only giving the media more work to do. Now they can’t just copy your press release. They have to edit out your promotional claims.

Media professionals can see right through the B.S. They almost immediately reject the press releases that sound like a used car salesman’s pitch. When you write a press release, you aren’t really selling your product. You’re simply creating buzz. Spend less time talking about the benefits of your product, and spend more time talking about the things that make your product interesting. Talk about the weird stuff.

A Press Release Is Not A Pitch. Cautiously State Your Product’s Benefits.

It pays to be cautious when talking about the benefits of your product or service. Don’t assume that the media (or the rest of the world) immediately understands how your product can help. Simply state what your product does and how it might help people. Here’s an example from one of my clients.

Flonomics analyzes the way people move through a casino. As customers pass through the main doors, the software recognizes their individual head shapes, and it tracks their movements. With this new data, casino owners can see where people tend to go on any given day. They can then use this data to build a more efficient floor plan that helps people get to their casino destinations more efficiently.

Casino owners are hoping the new floor plans will help keep their customers eating at the restaurants and enjoying the many the games their casinos offer. Instead of getting frustrated with the crowds, people might end up relaxing a little more. For the casino business, this small increase in fun equals more revenue.

Notice how I’m not saying the product is a sure-fire solution for all casinos. I’m only talking about how it works and how casinos “could” use it. As soon as you directly state the benefits, you’ve crossed the fine line that separates editorials and advertorials. Don’t cross that line. You’re only making more work for the people who could be giving you free press.

The more you can convince yourself that you are an uninvolved third party, the more professional your press release will sound. When the media can’t tell your voice from the voice of a critic or a casual observer, they’ll be much more willing to write a story about your product. Just cross your fingers and hope for the free press. Nothing beats not having to pay.

Are you working on a press release for your product? Do you need someone to look it over or help you come up with an interesting headline? Go right ahead and hire me! I can be the fresh perspective you just can’t get from the guy at the water cooler. Send me an email, or leave me a comment on this page.

I look forward to working with you.

How To Get Paid To Play Tetris With Words

I write for a living. To do my job, I put strings of words together to grab your attention and get you to continue reading on. For some, this comes easy. For others, it’s like pulling teeth. Why do some people love to write while others hate it? All matters of talent aside, it might just come down to having a good understanding of rhythm. Allow me to elaborate.

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Gotcha! I made you question your self-esteem, and now you’re stuck here reading an article about headlines. When it comes to creating content that people will want to read, the actual subject matter is only half the battle. If you can’t hook people with headlines that make them want to learn more, they won’t bother to read your content in the first place. Here’s how you do it.

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People thrive on emotions. If you want to keep your visitors interested in what you have to say, you need make your content more emotional. This is a piece of advice that many copywriters will give you, but they will almost never tell you how to go about doing it.

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It’s a problem I see all too often in the advertising copy world. Companies hire copywriters who create cleverly worded articles with no clear headline. The advertising copy sounds great when you read it, but it doesn’t actually generate sales.

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I'm Ted, a snowboarder by day and copywriter by night.